The words “hard drive” and “memory” are interchangeable.

"My computer needs more memory"

This is something I hear all the time as an IT guy. How you would normally interpret this statement is that the user is running a lot of programs while the obligatory OS bloat has made the system inefficient by using all available memory and then swapping data to the hard drive. But in a lot of cases this statement ACTUALLY means that the user has run out of hard drive space and can not save their files, or a program had popped up a window stating that space is low.

This is another one of those words like "modem" that people tend to throw around. Unfortunately, when you are talking with someone over the phone and trying to ascertain the problem it does not help that they are talking about two completely different functions of the computer. And most times, that is all the information you will be able to get out of them, which makes it worse.

So if someone says to you "My computer needs more memory", do not assume that they are actually talking about RAM.